420chan now has a web-based IRC client available, right here
Leave these fields empty (spam trap):
You can leave this blank to post anonymously, or you can create a Tripcode by using the float Name#Password
A subject is required when posting a new thread
[*]Italic Text[/*]
[**]Bold Text[/**]
[~]Taimapedia Article[/~]
[%]Spoiler Text[/%]
>Highlight/Quote Text
[pre]Preformatted & Monospace text[/pre]
1. Numbered lists become ordered lists
* Bulleted lists become unordered lists


Community Updates

420chan now supports HTTPS! If you find any issues, you may report them in this thread
Mornington Crescent by Jarvis Crigglehat - Sun, 21 May 2017 07:24:10 EST ID:/V7CZnPO No.28552 Ignore Report Reply Quick Reply
File: 1495365850713.png -(20210B / 19.74KB, 815x167) Thumbnail displayed, click image for full size. 20210
Anyone up for a game? Or maybe the modern internet version as that works quite well despite using "the tubes" instead of "the tube". Anyone up for a round of "420chan"?

The following house rules would be in play.

>Home is 420chan
>You can take one move per day or two on a friday if you're in at home but no double posts
>Commentary and historical significance of moves encouraged
>Search engines are not wild, no deep web, one proxy per game allowed

Anyone up for a few games? Start us us off somewhere distant please.
Ian Miffingludge - Wed, 14 Jun 2017 13:43:04 EST ID:84zp8ioL No.28574 Ignore Report Quick Reply
I used to live there.

Warhammer 40000 - 8th Edition by Fuck Buzzfuck - Sun, 04 Jun 2017 20:22:58 EST ID:NXpeRQQM No.28557 Ignore Report Reply Quick Reply
File: 1496622178871.jpg -(538354B / 525.74KB, 1680x1050) Thumbnail displayed, click image for full size. 538354
I'm surprised there hasn't been any discussion regarding this. Any 40k fans been looking at the leaks of 8th edition at all? I'd love to hear your thoughts. Also, what armies do you play?
3 posts omitted. Click Reply to view.
Doris Menkinnark - Wed, 07 Jun 2017 00:46:36 EST ID:NXpeRQQM No.28568 Ignore Report Quick Reply
Or you could disregard everything Cyril said because he sounds like a jaded neckbeard from 3rd Ed who's 5 editions behind.

Play for fun. There's no need to make "competitive" lists because it is, at its very core, a *game*. You don't need to play to win and if you find someone who is intent at doing that, don't play with them. Win-At-All-Cost players are cancer and no fun to play with.
Albert Nickleworth - Wed, 07 Jun 2017 03:00:46 EST ID:PJbvvYLD No.28569 Ignore Report Quick Reply
I was also surprised there wasn't a thread until now. I play grey knights and hot damn did my guys get nerfed. The new psychic phase and rules seem to have really handicapped my army. My dreadknights seem are out and paladins are better than terminators. At least my squads of interceptors are safe in the new books. Kinda sucks but ive heard lots of different armies complaining so maybe they did achieve the balance they were looking for.
Doris Menkinnark - Wed, 07 Jun 2017 13:32:31 EST ID:NXpeRQQM No.28570 Ignore Report Quick Reply
I main Guard and I am nothing but pleased by this turn of events.
James Cemblemock - Thu, 08 Jun 2017 13:19:31 EST ID:7SPeQabO No.28571 Ignore Report Quick Reply
1496942371923.jpg -(14173B / 13.84KB, 225x225) Thumbnail displayed, click image for full size.
You could even read my whole post. You didn't, you just read a few words and assembled a strawman and it wasn't even because I made a long post, you're a 40k player so that's not an obstacle. You just don't like to admit that GW's model is rather cynical even if the WH40K universe holds a spot in a lot of hearts. Though a few corrections.
>I do not sound like a neckbeard I am a cranky old man
>I am stuck in second edition when you had save modifiers (which they finally brought back) and vortex grenades (everything in the area dies if it's not got a displacer field fucking lol)
>third made some of the biggest changes ever. The difference between subsequent editions is tiny compared to it. Codexs actually carry over between editions now like fuck they would have done that in 2nd and 3rd.
>seriously the stats weren't even the same, the great unclean one was T8 W10. 4+ unmodified save except against force weapons, locational hit tables on tanks "damage" stat on weapons, terminators having a 3+ save but on 2D6...

When I was a kid I had a few friends who played but when you're a kid the person with the most money always wins because they always have cool new units and you don't. So you'd buy a new unit with the hopes of beating them after saving for 3 months and they'd buy 2 more units the next week and back to status quo. If I had more money I'd consider 40K again because I'd be able to splurge some money and get a bit of everything and the games would be down to who picks smarter and players better on the day. Apparently whichever codex just got released is best though.

Being competitive doesn't mean I GOTTA WIN EVERY TIME. It means you can compete, as in put up a fight, be competition and not just a faceroll. If my friends didn't go out drinking for one month they'd probably be able to buy about 4000 points worth of shit for a given army and continue saving up, paying their bills etc. They'd be able to get 1 or 2 of every unit and be able to pick whatever comp they want for a game and once you've got enough money to do that (or to do it over 6 months because everyone needs to make and paint …
Comment too long. Click here to view the full text.
George Grandwell - Wed, 14 Jun 2017 03:22:48 EST ID:PJbvvYLD No.28573 Ignore Report Quick Reply
1497424968486.jpg -(2123674B / 2.03MB, 3264x1836) Thumbnail displayed, click image for full size.
Picked up my first dreadnought ever last week. Looks like they'll be replacing my dread knights. Any suggestions on where to buy twin linked auto cannons for thme? I'm trying not to go through forge world.

poker by Edward Sunkinkadge - Sat, 03 Jun 2017 17:47:23 EST ID:GU6unYJk No.28556 Ignore Report Reply Quick Reply
File: 1496526443483.jpg -(306107B / 298.93KB, 1920x1080) Thumbnail displayed, click image for full size. 306107
Any online/live poker players?
Currently winning @ 5nl 6max nlhe
Play on softer softer sites mainly likr ipoker and microgaming, too much of a nit to move up yet.
Alice Bodgeman - Mon, 05 Jun 2017 00:04:45 EST ID:/o/Vu7DL No.28558 Ignore Report Quick Reply
wish i could, explicitly illegal in my state =(
Alice Bodgeman - Mon, 05 Jun 2017 00:16:05 EST ID:/o/Vu7DL No.28560 Ignore Report Quick Reply
meant to say, right now i'm just starting out at low stakes tournaments (<$100 buy in). I've done well 4 times out of roughly 30-40 attempts so i'm far from a winning player (got 1st once, cashed another time and had 2 final tables). Working on my game by reading up, playing some home games, and trying to spot my weaknesses.

Not really comfortable shelling out a $300-$500 buyin for 1/3 or 2/5 NL cash game at a casino so I'll probably be a tourny player for a while. Really hoping online poker gets legalized in washington but it doesnt seem like it'll happen any time soon.

How is your game?
Basil Fanwater - Sun, 11 Jun 2017 10:41:46 EST ID:XFSECBnB No.28572 Ignore Report Quick Reply
I'd suggest learning short stacking, if you can buy in for 25BB or less you could build roll on those cash games fairly easily, especially if people buyin big and are loose.

As for me still playing 5nl, on a breakeven period atm, trying to study and grind through it.

Bump While Gaming by C-Higgy !lfsExjBfzE - Mon, 02 Feb 2015 23:09:39 EST ID:2aBtcB1b No.27409 Ignore Report Reply Quick Reply
File: 1422936579134.jpg -(78971B / 77.12KB, 548x394) Thumbnail displayed, click image for full size. 78971
Haven't had a thread on here for a while. Bump the thread with whatever board, playing card, trading card, etc. games you're currently playing now.
32 posts and 18 images omitted. Click Reply to view.
Nathaniel Hommerfield - Fri, 21 Apr 2017 17:59:41 EST ID:PN7p/FBz No.28515 Ignore Report Quick Reply
1492811981310.jpg -(33525B / 32.74KB, 500x498) Thumbnail displayed, click image for full size.
I forgot the fun of miniatures....
Sophie Sambleshit - Wed, 26 Apr 2017 21:51:15 EST ID:l72Wh/7l No.28519 Ignore Report Quick Reply
Went from no one to table top with in years, to all my friends realizing how fun it is and now having to run not one but TWO DnD campaigns a week.

Charles Sandleson - Fri, 28 Apr 2017 18:55:05 EST ID:r27cJs8P No.28520 Ignore Report Quick Reply
1493420105866.jpg -(5432B / 5.30KB, 200x160) Thumbnail displayed, click image for full size.
>tfw your friends clown you for playing mtg so you play in secret
Matilda Bugglepock - Sun, 30 Apr 2017 08:20:49 EST ID:HFuaHjlm No.28526 Ignore Report Quick Reply
Well I was out till 1am last night playing D&D.

DMing for a group. Last session involved a lot of walking around a city fluffing persuasion checks. I let them buy some information off the theives guild in the city because the players exhausted or discarded all the leads I threw at them. I'm a believer that you should always have an obvious solution and maybe a less obvious one to most problems but be ready for the players to come up with something you didn't think up and then go with it because it works. In this case the thieves guild is very powerful and so it made sense they'd know..

I think it was a bit of a shock to spend 3 hours wandering around shops and bars after the last session was a 7 hour dungeon crawl/goblinoid genocide session. Some of the players are newish and so I'm trying to give them a bit of everything. I'm really regretting letting a new player go druid though as there so many options she just ended up overwhelmed. That and sorc are terrible picks for clueless players.

They've technically finished the current quest but there's cultists and (lesser/least) demons to slay so they're going to clear out the mansion before they head off to their next adventure.
Basil Chaffingfit - Tue, 06 Jun 2017 20:06:27 EST ID:X7Dxrv+f No.28567 Ignore Report Quick Reply
1496793987570.jpg -(1079725B / 1.03MB, 1650x1650) Thumbnail displayed, click image for full size.
Shit get's expensive tho.

Amonkhet by 4Drumpf - Thu, 06 Apr 2017 08:16:51 EST ID:KJ6MdR48 No.28478 Ignore Report Reply Quick Reply
File: 1491481011741.jpg -(47620B / 46.50KB, 265x370) Thumbnail displayed, click image for full size. 47620
Where Gods walk the streets and their followers submit themselves to trials;
7 posts and 4 images omitted. Click Reply to view.
Edward Crellyfoot - Thu, 11 May 2017 13:40:45 EST ID:v/N8BWjj No.28541 Ignore Report Quick Reply
1494524445082.jpg -(443602B / 433.21KB, 1547x1250) Thumbnail displayed, click image for full size.

Izzet before dimir.
Sophie Turveyhall - Mon, 05 Jun 2017 01:54:16 EST ID:9NwGFP2I No.28561 Ignore Report Quick Reply
>booster box opening
dude, why wouldn't you just play drafts

so many upsides, only 'downside' is that it takes time....but the point of the game is to pass the time anyway.........................
Martha Sucklechedging - Mon, 05 Jun 2017 13:02:08 EST ID:6SjAvmcn No.28563 Ignore Report Quick Reply
cracking packs is fun, and if this guy works at a store, then it's his job to crack boxes.............................
Hamilton Chizzleford - Mon, 05 Jun 2017 15:07:43 EST ID:Pqd9rbix No.28564 Ignore Report Quick Reply
or you just have a totally out of control addiction
Simon Grimham - Sun, 18 Jun 2017 00:27:36 EST ID:r27cJs8P No.28575 Ignore Report Quick Reply
Naaah man im good just splitting a box with my buddy everytime a new set somes out, only runs you like 60$ CDN

Chess by David Pinnerstig - Sun, 27 Apr 2014 22:52:20 EST ID:NRLyHIRc No.26857 Ignore Report Reply Quick Reply
File: 1398653540789.jpg -(9558B / 9.33KB, 275x183) Thumbnail displayed, click image for full size. 9558
Anyone here play chess? What're some of your favorite strategies?
33 posts and 8 images omitted. Click Reply to view.
Wesley Middlemane - Fri, 21 Apr 2017 15:59:30 EST ID:2hro5g49 No.28514 Ignore Report Quick Reply
I think pretty much anything that actually has an ability curve where good and bad is meaningful, the best players have a mix of talent, effort and research with the true masters who understand everything else able to create because they know how their new styles will work with existing ones. If you try hard though and do your research that will usually put you above middle third. You'll be almost out the bump. Without practice and effort you won't even reach that section. Whether you're at the edge of the bulge or past the hump in the normal curve entirely is what talent decides. If you love chess why not just be the best you can?
Fucking Darryfoot - Wed, 10 May 2017 13:48:57 EST ID:xv+zRq7F No.28539 Ignore Report Quick Reply
You know, I've always wondered about the idea of a collectible-card-game/deck-building-type model of Chess where you can build your "army" via point-buy and buy extra pieces ala the classic Fairy Chess pieces like the Grasshopper or the Threeleaper to expand your deck.

Anyone else ever thought of that?
Reuben Dartshaw - Thu, 01 Jun 2017 22:51:08 EST ID:2LQ8VyTR No.28554 Ignore Report Quick Reply
Table top games do this, LOTR and warhammer fantasy/40k come to mind
Sophie Dangerdig - Sat, 03 Jun 2017 08:29:13 EST ID:ieoVJwwm No.28555 Ignore Report Quick Reply
Yeah though they're much more open and unbalanced and money grabby, especially GW.
Alice Bodgeman - Mon, 05 Jun 2017 00:08:33 EST ID:/o/Vu7DL No.28559 Ignore Report Quick Reply
Agreed, but I do think there are some work arounds. I mean, you don't technically need the fancy $40 model of a hover tank to say its a hover tank, it just looks cool. Then one can probably pirate the rule set and go to the races.

I do think that the 'indy' boardgame scene is in good shape right now, the model of 'building' something given a restriction then battling it out could work. There is a deck building game called dominion which has melded that mechanic pretty well but it doesn't have what you were talking about (a point bank which you use to purchase an 'army').

If you are good at graphic design and using software, I think it would be sweet to design a game like that and see if kick starter will help you to market. Plenty of games have started out that way

What MTG Deck Are You Playing? by Atone - Fri, 20 May 2016 00:02:22 EST ID:PbgTvDQn No.28117 Ignore Report Reply Quick Reply
File: 1463716942050.jpg -(25460B / 24.86KB, 312x445) Thumbnail displayed, click image for full size. 25460
I've enjoyed looking at the decklists in the Yugioh thread, but it's been a very long time since I've played that game. Can we have a thread where we post our MTG decklists? I don't need much or any context, just show me what you're playing right now.

I'm currently playing Standard B/U Aristocrats. Having a lot of fun with it on Friday nights: http://tappedout.net/mtg-decks/20-04-16-dimir-aristocrats/
48 posts and 11 images omitted. Click Reply to view.
Frederick Gisslehall - Sun, 13 Nov 2016 10:53:57 EST ID:ZZaoI7wh No.28333 Ignore Report Quick Reply
watery grave
[REDACTED] /1701/ - Fri, 02 Dec 2016 01:27:14 EST ID:SQv9Z8dZ No.28347 Ignore Report Quick Reply

If I could remember it all I would happily post it.

All I remember for a fact is it had this guy: http://tappedout.net/mtg-card/kamahl-fist-of-krosa/

I remember thinking he was awesome and building the deck around him using all kinds of crazy lands, green creature producing cards and different artifacts to get the desired effect. They were all from around the same early-2000s time, if that helps.
Augustus Wembleshaw - Sun, 30 Apr 2017 23:59:37 EST ID:0CebuNnr No.28528 Ignore Report Quick Reply

Trying to build my first EDH deck at the moment, struggling to decide between what to swap between main and maybe at the moment. Help is wanted.

Hedda Gunkinfidge - Wed, 03 May 2017 14:10:45 EST ID:YxfIXNm+ No.28529 Ignore Report Quick Reply
anything specific? it looks good enough. just play it a bit and you'll see what's lacking.
Betsy Crossletut - Wed, 24 May 2017 17:04:48 EST ID:orAwSLF4 No.28553 Ignore Report Quick Reply
You can, but the combo relies heavily on drawing with Griseldaddy; on top of that, you've got the Gitaxian Probes and the occasional Thoughtseize. Basically, this is one of the few decks that really feels the pain from shocklands. It would still be playable, but at maybe... let's say 60% efficiency, to pull a number out of my ass lol. Honestly, I can't tell you how many times I've gone down to 1-2 life before winning, where a shockland would've meant seeing 7 fewer cards.

Fuck, looking back at that post, remembering how much fun Jeskai Prowess used to be in Modern... I'm still pissed off about the Git Probe ban. It didn't even do shit to Death's Shadow decks, they just evolved into an even more nasty beast, but that card was a linchpin in so many fun, 'tier 3' decks, all of which died with the ban. Like, Modern has become more open at the cost of most of the non-linear stuff being snuffed out; I doubt that Ad Nauseam will be around much longer.

For srs custom card thread by The Angel Of Elysium !xj2gdZgrio - Tue, 25 Sep 2012 01:23:31 EST ID:5elKm8CY No.23256 Ignore Report Reply Quick Reply
File: 1348550611327.jpg -(48575B / 47.44KB, 375x523) Thumbnail displayed, click image for full size. 48575
Anything goes, prefer to rate the previous card if you post one but whatever who gives a shit really.

Just post something good that you preferably took the time to learn card syntax to make.
249 posts and 151 images omitted. Click Reply to view.
Fucking Fabbershit - Mon, 08 May 2017 12:39:23 EST ID:YxfIXNm+ No.28534 Ignore Report Quick Reply
>Could you possibly point me in the direction of some information or an article that explains the phasing out of "regeneration" and "land walking"?

>I''v also seen plenty of white cards with regenerate, so I don't think that is too weird for white.
Those were almost all from before indestructible was keyworded. Those cards would get indestructible today.

>I will get my balanced instant discard, I really want to make it work, but not broken or unplayable.
I don't know if it can be balanced, so I hope you can get it right. At least, you have to raise the cost out of isochron scepter's range. the problem is that even if you can only have 4 of these in your deck, you can abuse the effect many more times than that and prevent your opponent from playing magic. Blue and green can get the card back from the graveyard. Red can copy it when you cast it. Blue can give it flashback, etc. This is the type of effect that, even if you get right in a vacuum, you have to design around every other card around it so you don't accidentally break it.

Aid of the Alchemist is too strong at U. Blue should not be getting three 1/1 creatures on turn one. White gets two 1/1 token creatures for 1W and is the best color at this effect. Blue is the worst, so it shouldn't come anywhere near that (http://markrosewater.tumblr.com/post/157018334603/any-color-can-create-tokens-but-is-there-a).

>The idea was to give a blue a good turn one board position by sacrificing its later game.
Sacrificing later resources for a boon now is exactly red's flavor. Mechanically, I think the card could still be izzet though (since both care about instants and sorceries and red is good at tokens and the randomness that comes with this effect). I think UR might be a fair cost. {U/R}{U/R} might be be a little too aggressive, and I think this effect doesn't feel right at UU either. Maybe {U/R}R if UR doesn't work (but then it might not even be blue, ha!).
Comment too long. Click here to view the full text.
Emma Hubblefack - Mon, 15 May 2017 15:54:52 EST ID:Fa7XGiUW No.28548 Ignore Report Quick Reply
1494878092377.png -(83638B / 81.68KB, 402x399) Thumbnail displayed, click image for full size.
Who the fuck are you? The undisputed custom card creator judge of the world or someshit? These cards aren't real and are meant to be made for fun.

I'll throw any random bullshit in any textbox I damn well please.
Charlotte Wabbleford - Tue, 16 May 2017 09:59:37 EST ID:ytAfteas No.28549 Ignore Report Quick Reply
>are meant to be made for fun.

>I try to make balanced cards that follow the pie.

I'm just someone who plays magic and is interested in its design and development, especially as it relates to the color pie. I'm also interested in discussing these things. if you think blue should get a card that circumvents one of its greatest weaknesses, please explain why.
Martha Bengerson - Thu, 18 May 2017 16:20:19 EST ID:VU2n5Wci No.28550 Ignore Report Quick Reply

>>28548 and >>28521

Not the same person.
Henry Chunningstock - Fri, 19 May 2017 15:13:05 EST ID:ytAfteas No.28551 Ignore Report Quick Reply
i know. i'm just pointing out that you were actually trying to make balanced cards and not "throwing random bullshit in the textbox".

Arimaa by Hugh Gepperchotch - Mon, 15 May 2017 00:05:32 EST ID:b8C/2XJ1 No.28547 Ignore Report Reply Quick Reply
File: 1494821132555.jpg -(150537B / 147.01KB, 1080x1080) Thumbnail displayed, click image for full size. 150537
Anyone played this? It was designed to be difficult for computers to play.

Rifts by Phoebe Tillingford - Sat, 13 May 2017 23:25:06 EST ID:IkZ9Yf60 No.28545 Ignore Report Reply Quick Reply
File: 1494732306339.png -(223175B / 217.94KB, 611x782) Thumbnail displayed, click image for full size. 223175
I dunno... I'd have to say Rifts had a few balance issues.

Planet Mercenary by Phyllis Crinningnack - Sat, 13 May 2017 21:16:18 EST ID:j7gkAIpL No.28544 Ignore Report Reply Quick Reply
File: 1494724578968.jpg -(399553B / 390.19KB, 800x1093) Thumbnail displayed, click image for full size. 399553
Anyone else looking forward to this?

Any fans of Mortasheen on here? by Fanny Fuckingwater - Tue, 09 May 2017 17:57:15 EST ID:xv+zRq7F No.28535 Ignore Report Reply Quick Reply
File: 1494367035636.png -(1468970B / 1.40MB, 854x1380) Thumbnail displayed, click image for full size. 1468970
IDK whether to put this on the Pokemon forum or here; but since it's being devved as a tabletop game (Albeit one stuck on Valve Time), I might as well ask.

If you don't know about it, it's basically a goofy Pokemon-meets-90s-whimsyedge-type monster battling setting; with a lot of great creature designs; that this dude's been working on for over a decade and of which I've been a huge fan of for ages.

You can find the bestary here: http://bogleech.com/mortasheen.htm
And a basic what's-going-on-in-the-setting world guide here; which I compiled from a bunch o old posts on the Facebook of the TTRPG company: https://pastebin.com/dB2tfZeH
1 posts omitted. Click Reply to view.
Fucking Darryfoot - Wed, 10 May 2017 13:43:25 EST ID:xv+zRq7F No.28537 Ignore Report Quick Reply
1494438205891.png -(2514848B / 2.40MB, 1416x1832) Thumbnail displayed, click image for full size.
Oh! Well, he's repeatedly assured us it's a big project for a relatively small team with day-jobs, and even mentioned he did some new art for it very recently

At the very least dude's been updating the bestiary consistently, so if you haven't checked it out in ages ya might as well! The very recent Ectosaur category is great, Ghostbusters-esque DInosaur Ghosts, and I think the Boo Men'd be amazing for filling out a MUGEN fighting game.

Pic sorta-related it's my own DeepStyle of one of the old black-n-white pics with one of the artist's old comic-pics.
Fucking Darryfoot - Wed, 10 May 2017 13:45:41 EST ID:xv+zRq7F No.28538 Ignore Report Quick Reply
And dangit, I always forget how shitty my DeepStyles look when thumbnailed, it looks better full-sized I swear.
Wesley Sarrydale - Thu, 11 May 2017 13:26:42 EST ID:zBg+NcJh No.28540 Ignore Report Quick Reply
This was probably the right place.

I get the vibe the guy has ideas but it'll probably never become a game because he's got this creepy (but also slightly darkly humourous) world full of hideous monsters in his head but I suspect he spends more time dreaming up new monsters than trying to make mechanics which are adaptable and deep enough to do the variety justice without being an enormous clunky clusterfuck.
Polly Brebblebury - Thu, 11 May 2017 18:13:10 EST ID:xv+zRq7F No.28542 Ignore Report Quick Reply
Well, actually he's not the one devving the mechanics of the TTRPG; it's a different (Again; small and with day jobs; hence why it's taking so long) team called Cat Powered Raygun studios; and they're not gonna have all the monsters from Day 1 to avoid that kinda clusterfuck . He's mainly doing the art n setting stuff; which he's mentioned actually doing some updates to recently for the pics he thinks he coulda done better.

Tho, dude has done game design before; he's got a small scavenger-hunt-y IRL game on his site called Homunculus Nightmare and has a simple combat system for his webcomic Awful Hospital, I trust he knows what he's doing.
Betsy Monkinwut - Fri, 12 May 2017 13:38:50 EST ID:RXOSs4C4 No.28543 Ignore Report Quick Reply
The only reference to how the mechanics actually work is that they aren't publishing the character sheet. I am very cynical but I do hope they publish it because this sounds like it's part pokemon, part paranoia and some "Build your own shit" thrown in.

Pages Next>>
0 1 2 3 4 5 6 7 8
Report Post
Please be descriptive with report notes,
this helps staff resolve issues quicker.